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NOC 1435 Collectors

Example Titles
advertising collector
bill collector
claims collector
collection agent (except taxation)
collection clerk
collection officer (except taxation)
collections investigation officer
collector
credit and collection clerk
financial collector
inspector and bill collector – electric power company
inspector and bill collector – gas company
instalment collector
insurance premium collector
loan collector
locator – collection
skip tracer – collection

Lead statement
Collectors collect payments on overdue accounts and bad cheques and locate debtors to make collection arrangements. They are employed by collection agencies, utility companies, department stores, loan companies, banks and credit unions, and by financial and licensing departments within governments.

Main duties
Collectors perform some or all of the following duties:
Notify debtors of overdue payments and accounts by telephone, mail, and registered mail, and continue the notification process if reply is not received
Resolve collection issues by making payment arrangements by telephone or visit to debtor
Recommend further action or discontinuation of service in cases where payment is not forthcoming
Trace and locate debtors, and may contact debtors’ friends, neighbours, relatives and employers to obtain information
Answer correspondence, prepare reports and maintain records and files related to collection work
May work with on-line accounts and systems.

Source: Canada website