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NOC 1411 General office support workers

Example Titles
accident and sickness underwriter – insurance
assistant underwriter – insurance
automobile and home insurance consultant
automobile underwriter – insurance
boiler and machinery underwriter – insurance
casualty insurance products analyst-designer
casualty underwriter – insurance
commercial underwriter – insurance
farm underwriter – insurance
fire underwriter – insurance
group underwriter
group underwriter – insurance
head office underwriter – insurance
home office underwriter – insurance
insurance rating analyst
insurance underwriter
junior underwriter – insurance
liability underwriter
life underwriter
marine and aircraft underwriter – insurance
marine underwriter – insurance
package underwriter – insurance
personal lines underwriter
property underwriter
property underwriter – insurance
public liability underwriter – insurance
reinsurance underwriter – insurance
senior underwriter – insurance
surety underwriter – insurance
underwriter – insurance

Lead statement
General office support workers prepare correspondence, reports, statements and other material, operate office equipment, answer telephones, verify, record and process forms and documents such as contracts and requisitions and perform general clerical duties according to established procedures. They are employed in offices throughout the public and private sectors.

Main duties
General office support workers perform some or all of the following duties:
Prepare correspondence, reports, statements, forms, presentations, applications and other documents from notes or dictaphone
Respond to telephone, in person or electronic enquiries or forward to appropriate person
Provide general information to staff, clients and the public regarding company or program rules, regulations and procedures
Photocopy and collate documents for distribution, mailing and filing
Sort and file documents according to established filing systems, locate and retrieve documents from files as requested and maintain records of filed and removed materials
Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
Process incoming and outgoing mail, manually or electronically
Send and receive messages and documents using fax machine or electronic mail
Assist with administrative procedures such as budget submissions, contracts administration and work schedules
Maintain inventory of office supplies, order supplies as required and arrange for servicing of office equipment
May perform basic bookkeeping tasks such as preparing invoices and bank deposits
May sort, process and verify receipts, expenditures, forms and other documents
May organize the flow of work for other office support workers.

Source: Canada website